All posts tagged: "limo service Ontario"

If you’ve never hired a limo or chauffeur before, the process can feel like a bit of a mystery. What to expect when booking a limo? how far ahead do you need to book? What does it actually cost? What happens if your flight is late?

This guide walks through how booking works with Reliable Airport Limousine, from your first enquiry to the drop-off, so there are no surprises on the day.

Step 1: Send us your trip details

Start with our online booking form. It takes a couple of minutes, and the more detail you give us, the more accurate your quote will be.

Have these ready:

• Date and pickup time
• Pickup and drop-off addresses
• Number of passengers and roughly how much luggage you have
• Any extra stops along the way
• Flight number, if it’s an airport trip
• Whether you need a child seat

Prefer to talk to a person? Call us at +1 (905) 599-7738 or email info@reliablelimousine.ca.

Book at least 4 hours ahead. Our online and phone reservations require at least four hours’ notice. For weddings, graduations, long weekends, or anything near a holiday, book as early as you can, because the vehicle you want is more likely to be free.

Step 2: Choose the right vehicle

Pick the vehicle based on your group size and luggage, not just the occasion. Here is our current fleet:

Hourly bookings have a 4-hour minimum. Airport transfers from the GTA are priced at a flat rate rather than by the hour. Taxes and applicable fees are added to the fares above.

A few practical tips:

• Luggage counts. Each passenger can bring two standard suitcases and one carry-on. A group of six with full luggage often needs the Suburban or Sprinter even though the Escalade technically seats six.
• Business travel: the Lexus and Cadillac sedans are the usual choice for one or two people.
• Larger groups: for weddings, wine tours, or corporate outings, the Sprinter keeps everyone in one vehicle.

You can see photos and full specs on our fleet page.

Step 3: Get your quote and confirm

Rates are fixed based on distance, time, and the vehicle you pick, so you won’t see surprise charges later. Before you confirm, check that the quote matches your trip details and that you understand the extras that could apply. The airport charges below are for Toronto Pearson (YYZ).

Our Terms and Conditions cover everything in detail.

Step 4: Know the cancellation policy

Plans change, so here is how it works:

• Cancel at least 3 hours before pickup: no cancellation fee.
• Cancel within 3 hours of pickup: a fee of 50% of the fare applies.

If your plans shift, let us know as early as possible. A quick call or email is always better than a no-show.

Step 5: Get ready for pickup day

A few things make the day run smoothly:

• Airport arrivals: keep your flight number handy. We track your flight, and your waiting time starts 45 minutes after landing, so a delayed flight doesn’t automatically mean extra charges.
• Meeting your chauffeur: with meet and greet, your chauffeur will meet you inside the terminal.
• Be ready on time: the free waiting time on regular pickups is 15 minutes, so have your group ready at the agreed address.
• Rules inside the vehicle: no smoking and no alcohol or illegal substances. Passengers are responsible for any damage to the vehicle and for their own belongings.

Our vehicles come with leather interiors, phone chargers, and on-board drinks and snacks, and most models have Wi-Fi and screens. Check the fleet page for the details on your specific vehicle.

Step 6: Enjoy the ride and pay at the end

Sit back and relax. Payment is made at the end of the trip, and we accept major credit cards, debit, and cash.

Where we pick up and drop off

We’re based in the GTA and travel to cities and towns across Ontario, including Hamilton, Burlington, Niagara Falls, Kitchener-Waterloo, London, Barrie, and Muskoka, as well as Buffalo and Detroit for cross-border trips. See our website (scroll down) for the full list. If your destination isn’t listed, ask us, because we’ll often be able to help.

Ready to book?

Tell us where you’re going, when, and with how many people, and we’ll send a clear quote. Book online by calling +1 (905) 599-7738 or emailing info@reliablelimousine.ca.